Frequently Asked Questions

You will get billed for your LEAP Membership every month. Your membership is thus automatically renewed after the successful charge of your card on file each month.  When you sign up for the LEAP Membership, your billing date will be...

Are there any cancellation fees? There are no fees for canceling your LEAP Membership if you request a cancellation prior to your next billing date.

It’s hard to tell which piece of equipment works best with your style. That’s exactly why we allow you to have three months before you have to let us know which equipment you’d want to keep.

All you have to do is add the additional LEAP Credits that you’ll need to rent out the equipment for the month and you’ll be able to swap the equipment in. Once you want to switch it back, you can...

You can ABSOLUTELY keep making equipment swaps when you are on the Rent-to-Own program! You get all the perks of being a LEAP Member while still being able to get to keep something at the end of it. This gives...

The biggest difference between traditional lease-to-own or financing option is that our Rent-to-Own option through LEAP allows you to swap and use different equipment while you are working your way towards owning the equipment.  Another difference is that we do...

You must first send over a Certificate of Insurance that says you are covered for the total value of the photo & video equipment that you are renting through LensLockers Equipment Access Program.  You can typically get the Certificate of...